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Delivery & Returns

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Delivery Times & Costs

If your order is placed before midday, it is usually dispatched same day. Next Day orders must be placed before 11am.

We use Fedex to ship your paint order, and you track your order via a link on your dispatch email.


Colour Cards, Sample Pots and Small Accessories are sent out via Royal Mail.

We offer 3 services for the United Kingdom, and costs are as follows;


Sample Pots & Colour Cards

Accessories and paint, up to 2 Litres

Up to 12 Litres

Above 12 Litres

Standard Delivery (2-3 Days)





Next Day




Next Day Saturday




Delivery to more remote postcodes (AB, IV, KW1-14, PA20-31 and PH) and all deliveries to the Isle of Wight, Isle of Man, Isles of Scilly, Northern Ireland and the Channel Islands will take longer and incur a surcharge.

We also offer international shipping, with costs as follows;

Colour Cards

Sample Pots

Up to 3 Litres

Up to 6 Litres

Up to 15 Litres

>15 Litres


(7 days)

£5 (up to 2 pots)

£10 (up to 5 pots)

(7 days)

£29 (4-5 Days)

£50 (Next Day)

£35 (4-5 Days)

£70 (Next Day)

£100 (Next Day)

Call for Quotation

Please note that we cannot deliver to P.O. Boxes. 


We package our paint with a lot of care to ensure it arrives in perfect condition.

We double seal the tins, place a collar around them to prevent movement during shipping, surround the tin with void fill from recycled material, and place them in our own Oricalcum outer box.

Packaging Insert   Packaging Stuffing

In the unlikely event that the goods arrive damaged, please let us know within 24 hours of delivery in order for replacement goods to be sent free of charge. After this time, we cannot accept claims.


We understand that perhaps you have chosen the wrong product or you have changed your mind. In that case, you can, of course, return your goods for a full refund, subject to the following conditions: 

  1. the products are unopened and returned within 28 days from date of purchase with a valid proof of purchase,
  2. you notify us by email - 

- within 24 hours of receipt of your order;
  3. you return the goods at your own expense and the goods need to be in a saleable condition. The goods will be deemed returned when actually received;
  4. the paint is a stock colour and not made-to-order. We cannot accept returns on custom-made products.